Thank you for choosing Bloc O’clock! We’re committed to providing you with the best insight and shopping experience possible, including efficient and reliable shipping services. Below you’ll find our shipping policy to guide you through the process:
1. Shipping Zones:
- We currently ship to addresses within Europe. Unfortunately, we do not offer shipping outside of Europe at this time.
2. Processing Time:
- Orders are typically processed within 1-2 business days after payment verification. Please note that orders placed on weekends or holidays will be processed on the following business day.
3. Shipping Methods:
- We offer standard shipping for all orders.
- Expedited shipping options may be available for an additional fee, depending on the destination and product availability. You can select your preferred shipping method during the checkout process.
4. Shipping Fees:
- Shipping fees are calculated based on the weight of the package and the shipping destination within Europe. The exact shipping cost will be displayed during the checkout process before you complete your order.
5. Estimated Delivery Time:
- Standard shipping orders typically arrive within 3-7 business days after the order has been processed.
- Expedited shipping options may have shorter delivery times, depending on the selected service and destination.
- Please note that delivery times may vary during peak seasons or due to unforeseen circumstances such as weather delays or carrier issues.
6. Order Tracking:
- Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your delivery online or through our website.
7. Shipping Partners:
- We partner with reputable shipping carriers to ensure timely and secure delivery of your orders within Europe. Our primary shipping partners include [list shipping partners here, e.g., DHL, FedEx, UPS].
8. Shipping Restrictions:
- Some products may have specific shipping restrictions due to size, weight, or legal regulations. Any such restrictions will be clearly stated on the product page.
9. Order Modifications:
- Once an order has been placed, modifications such as changes to the shipping address or shipping method may not be possible. Please review your order carefully before completing the checkout process.
10. Shipping Damage or Loss:
- In the rare event that your order is damaged or lost during transit, please contact our customer support team immediately. We will work with you to resolve the issue and ensure your satisfaction.
11. Contact Us:
- If you have any questions or concerns regarding our shipping policy, please don’t hesitate to contact us. Our customer support team is available to assist you via email at [insert email address] or by phone at [insert phone number].
Note: This shipping policy is subject to change without prior notice. Please refer to the latest version available on our website for the most up-to-date information.
Thank you for choosing Bloc O’clock! We appreciate your business and look forward to serving you again soon.